Documentation:UserManual/The Modules/The sales

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[edit] Sales

Sales and quotations processes are fully integrated with the CRM module. Open ERP way of accessing customer data makes it very helpful for sales management.

Segmentation tools enables you to automatically generate special offers to unhappy customers or customers that have not ordered for a long time. Besides, sales segmentation enables you to allocate sales representatives to the best customers and follow up opportunities continuoulsly.

The after sales service is also organised by the system of customer request management.